Why does my brand new remote control not work?

We've discovered some customers are receiving remote control with dead CR2025 batteries. Please contact us for new remote control replacement kits. We are providing brand new remotes with new batteries free of charge to resolve the issue.

We can be reached by phone or email at (714) 957-1999 or info@aaxatech.com, Monday through Friday from 9AM to 4PM PST.